5.14 - Home Delivery Service

The Royal Oak Public Library (ROPL) Home Delivery Service program helps fulfill the library’s mission by offering services to residents who are unable to leave their home due to a permanent or temporary disability or illness. Users of the service will need a ROPL library card; staff will assist in obtaining one if needed. Users must also complete an application which will be processed by library staff, who will be in touch shortly thereafter to initiate the first delivery. The Library will mail the items to patrons, along with a return-postage address label. The quantity of items sent will be based on the capacity of the shipping envelope. Additional materials may be requested and sent after the current items checked out are returned. Check out periods are up to two months, but they may vary depending upon which library owns the requested item. There are no overdue fees for items that are checked out using this service. Charges will be applied to any material that is lost. Damaged materials that belong to other libraries may incur charges. Patrons participating in the program may become ineligible for the service, and responsible for the cost of the items, if they do not return library materials.

If a temporary disability or illness no longer applies, then the patron will be required to inform the staff and will be unenrolled from the program.

Adopted 09/25/18; revised 05/25/21; revised 08/23/22; revised 12/10/24.