We have been answering your email questions for some time. Now we added a "chat" or "instant message" service to our website. If you are on your computer or another browser enabled device, and have a quick question for us, just look for the green Online button in the right column of www.ropl.org. You are promised a real-time response from our professional library staff. If for some reason we are not available and you see the red Offline, don't hesitate to e-mail your question to us. We will respond as soon as possible. And as always, let us know what you think.